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Chapter - 9 ( Manual
- 8 )
Procedure followed in Decision Making
Process
9.1 What is the procedure followed to take a decision for
various matters? (A reference to Secretariat Manual and rule
of Business Manual, and other rules/regulations etc. can be
made).
9.2 What are the documented procedures/laid down procedures/Defined
Criteria/Rules to arrive at a particular decision for important
matters? What are different levels through which a decision
process moves?
A. PROJECTS DEPARTMENT
The procedure followed to take for various matters and documented
procedures / laid down procedures defined criteria, rules
to arrive at a particular decision for important matters and
levels through which decision process moves is detailed as
under :
| DECISION |
DECISION MAKING PROCESS |
| Under the State Channelising
Agency Programme |
| i) |
Annual allocations are
decided in the beginning of each financial year
in respect of all the SCAs under the Term Loan Scheme,
Micro Financing Scheme, Vocational Training Scheme,
Marketing Exhibition. These allocations are then
communicated to each of the SCAs for implementation
during the course of the year. |
| ii) |
The disbursements are
made to the respective SCAs after due appraisal
of their request. |
| iii) |
One time approval of
projects received from the SCAs with unit cost of
more than Rs.50,000/-. |
| iv) |
iv) Sanction of proposals
received from the respective SCAs under the Vocational
Training Scheme, Marketing Scheme and Mahila Samridhi
Yojana. |
| v) |
Appraisal of request
for release of advance payment and final payment
against the sanction accorded under the Vocational
Training Scheme, Marketing Scheme and Mahila Samridhi
Yojana. |
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Initially, proposals regarding annual allocations are
received from the SCAs. The proposals are processed
at the level of respective Deputy Manager (Projects)
and are scrutinised by Sr.Manager (Projects) and General
Manager (Projects.) Tentative allocations are conceptualised
at the level of Managing Director. A meeting with the
SCAs is held to deliberate and decide the final allocations
subject to approval of the Board. The matter is placed
before the Board and as per the Board's decision, final
allocations are communicated to each SCA in the form
of Letter of Intent.
Reqests are recieved from the SCAs from time to time
for drawal of funds. Such requests are processed at
the level of Deputy Managers and further scrutinised
by Sr.Manager (Projects) and General Manager (Projects).
The disbursements are made with the approval of Managing
Director. Disbursements made are brought to the knowledge
of the Board in its subsequent meeting.
The projects with unit cost more than Rs.50,000/- are
posed by the SCAs for appraisal of NMDFC. These proposals
are initially appraised at the level of Deputy Managers
and further scrutinised at the level of Sr.Manager (Projects).
General Manager (Projects) put up the same to M.D. with
his recommendations. The decision is communicated to
the SCAs with the approval of Managing Director. Proposals
relating to computers and allied projects are got vetted
from Sr.System Analyst too.
The proposals received from the SCAs are initially appraised
at the level of Deputy Manager (Projects). The appraisal
is further scrutinised by Sr.Manager (Projects) and
General Manager (Projects) and the decision is communicated
to the SCAs with the approval of Managing Director.
Vocational training proposals of computers and allied
trades are got vetted from Sr.System Analyst.
Requests for drawal of funds against the sanctions are
received from the SCAs. The same are processed at the
level of Deputy Manager (Projects) and scrutinised at
the level of Sr.Manager (Projects) and General Manager
(Projects) The payment is released with the approval
of Managing Director.
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| Under the NGO Programme |
| i) |
Selection/Rejection
of proposals of NGOs for Micro-credit and Interest
Free Loan, based on desk scrutiny. |
| ii) |
Sanction of credit limit
to NGOs for Micro Credit and Interest Free Loan. |
| iii) |
Release of 1st instalment
of funds against the sanction. |
| iv) |
Release of 2nd instalment
against the sanction. |
| v) |
Sanction of proposals
submitted under the Mahila Samridhi Yojana and Marketing
Exhibitions Scheme. |
| vi) |
Release of 1st instalment
of funds against the sanctions accorded under the
Mahila Samridhi Yojana and Marketing Scheme. |
| vii) |
Release of 2nd/subsequent
instalment. |
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The proposals received from the NGOs
are assigned for desk scrutiny from the point of view
of their eligibility by Sr.Manager (Projects) to any
one of the Deputy Managers of Project or Finance Division.
Sr. Manager (Projects) takes decision regarding selection
of the proposal for further processing the same. If
not found eligible for selection, the proposal is rejected
at her level.
Pre-sanction field study is carried out in respect of
selected proposal either by the officer of NMDFC or
by one of the nominated monitors of NMDFC as decided
by Sr.Manager (Projects). The pre-sanction study report
is processed at the level of the concerned Deputy Manager
of Projects or Finance Division which is further scrutinised
at the level of Sr.Manager (Projects) and General Manager
(Projects) and sanction is accorded with the approval
of Managing Director.
NGOs make request for release of 1st instalment of funds
against the sanction which is processed at the level
of concerned Deputy Manager. The same is scrutinised
at the level of Sr,Manager (Projects) and General Manager
(Projects) and the funds are released with the approval
of Managing Director.
After utilisation of 1st instalment, NGOs make request
for release of 2nd instalment of funds against the sanction.
Sr.Manager (Projects) assigns monitoring study regarding
utilisation of 1st instalment of funds to an officer
of NMDFC or to any of the nominated monitors of NMDFC.
The monitoring report is processed by the concerned
Deputy Manager and further scrutinised at the level
of Sr.Manager (Projects) and General Manager (Projects).
The 2nd instalment is released with the approval of
Managing Director.
Proposals received from the NGOs are assigned by Sr.Manager
(Projects) for processing to one of the Deputy Manager
of Projects or Finance Division in the light of guidelines
for implementation of Mahila Samridhi Yojana and Marketing
Exhibition. The same is further scrutinised at the level
of Sr.Manager (Projects) and General Manager (Projects)
and sanction is accorded at the level of Managing Director.
Request for drawal of funds is processed by the concerned
Deputy Manager of Project or Finance Division against
the sanction accorded. The same is scrutinised by Sr.Manager
(Projects) and General Manager (Projects) and the funds
are released with the approval of Managing Director.
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9.3 What are the arrangements to communicate
the decision to the public?
The schemes of NMDFC are implemented through the State Channelising
Agencies (SCA) and the network of NGOs. Thus NMDFC does not
get in direct touch with the beneficiaries. The decisions
taken by NMDFC with regard to scheme implementation are communicated
to the respective SCAs and NGOs from time to time.
9.4 Who are the officers at various levels whose opinions
are sought for the process of decision making?
All the officers of the project division are involved in decision
making process. The basic appraisal and recommendation is
done at the level of Deputy Managers while it is scrutinised
with comments at the level of Senior Manager & the General
Manager.
9.5 Who is the main authority that wets the decision?
The final decision making rests with the Managing Director
who has the delegated authority by the Board of NMDFC.
9.6 Please provide information separately in the following
format for the important matters on which the decision is
taken by the Public Authority.
| Subject on which the decision
is to be taken |
1. Sanction
to release funds to SCAs/NGOs for
on lending to the target group.
2. Approval of proposals of vocational training,
Marketing Exhibition, Design Development,
etc. |
| Guidelines/Direction, if any |
Proposals
received from the SCAs/NGOs are processed on the file
by the respective Deputy Managers, Scrutiny at the level
of Senior Manager & General Manager for approval at
the level of Managing Director. |
| Process of Execution |
Implementation
through the State Channelising Agencies and NGOs. |
| Designation of the officers
involved in decision making |
Deputy Managers
-- Senior Manager-- General Manager - Managing Director.
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| Contact information of above
mentioned officers |
Phone Number-
26325653, 26326057. |
| If not satisfied by the decision,
where and how to appeal. |
Managing
Director.By representing through letter |
B. FINANCE DEPARTMENT
9.1 Ultimate decision is taken by M.D. However, in cases where
delegation of power is there, files are directly disposed
off at the level where officer has the delegated power.
Where decision is to be taken by M.D., file is routed in the
following manner:
| 1. |
1. Subordinate staff put up
vouchers/records/routine files relating to accounting/
administration to Dy. Mangers. |
| 2. |
2. As per the delegated powers,
Dy. Manager (F) dispose of the files relating to TA/DA,
leave to subordinate staff. |
| 3. |
3. Dy. Managers put up the
files relating to administrative nature to SM(P&A)
who in turn gives/obtain necessary approval. |
| 4. |
4. In case of decisions pertaining
to NGOs, Dy. Manager (F) put up the files to SM(P) who
in turn give/obtain necessary approval from General Manager
(P)/M.D. |
| 5. |
5. In case of files pertaining
to other than P&A and NGOs, files are marked to General
Manager (P) who in turn give/obtain necessary approval. |
| 6. |
6. For decision pertaining
investment of funds, committee consisting of Dy. Manager
(F) , SCS, General Manager (P), Managing Director and
Chairman has been constituted. |
9.2 As above.
b: As and when any information is sought by public from F&A
wing the same is communicated through letters.
9.4 Opinon of SM(P&A), SM(P), SCS, SSA, General Manager
(P) and Managing Director is obtained.
9.5 Managing Director
9.6 N.A.
C. MONITORING CELL
9.1 The EDP Grant-in-Aid proposals received from the different
SCAs of NMDFC are processed and examined jointly by the Finance
Wing and the Monitoring Cell which are scrutanised by the
General Manager (P) and finally approved by the Managing Director.
All decisions involving a financial implication of less-than
Rs. 10,000/- are approved by the Sr. Systems Analyst with
due diligance and observance of codal formalities based on
the recommendations of a Committee. The Committee usually
consists of one officer each from the Projects Wing, Finance
Wing and the Personnel and Administration Wing.
All decisions involving a financial implication of Rs. 10,000/-
or more are recommended by the Sr. Systems Analyst which is
based on the recommendations of a Committee. The Committee
usually consists of one officer each from the Projects Wing,
Finance Wing and the Personnel and Administration Wing. The
recommendations of the Sr. Systems Analyst are examined and
scrutanised by the General Manager (P) and finally approved
by the Managing Director.
Except in case of emergency in all the other routine cases
only Government agencies are engaged by the NMDFC
9.2 EDP-Grant-Aid Assistance Scheme (approved by the Board)
Circulars/Office Orders issued by the Managing Director
9.3 NIL
9.4 Committee (One Officer each from Projects Wing, Finance
Wing, Personnel & Administration Wing
Sr. Systems Analyst
General Manager (P)
Managing Director
9.5 Managing Director
9.6
| Subject on which the decision
is to be taken |
Computer
Related Topics |
| Guideline/Direction, if any |
EDP-Grant-Aid
Assistance Scheme (approved by the Board)
Circulars/Office Orders issued by the Managing Director |
| Process of Execution |
Committee
(One Officer each from Projects Wing, Finance Wing, Personnel
& Administration Wing
Sr. Systems Analyst
General Manager (P)
Managing Director |
| Designation of the Officers
involved in decision making |
Sr. Systems
Analyst, General Manager (P) and Managing Director |
| If not satisfied by the decision,
where and how to appeal. |
Managing
Director
By representing through letter |
D. PERSONNEL & ADMINISTRATION DEPARTMENT
9.1 Ultimate decision is taken by the MD. However, in cases
where delegated is power is there, files are directly disposed
off at the level where officers have been delegated the powers.
The procedure followed for decision making is as under :
| 1. |
1. The files relating to the
subject matter allocated to the employees as per the office
order are being submitted to their reporting officer and
ultimately, the files are submitted to the Sr. Manager
(P&A). |
| 2. |
2. The Sr. Manager (P&A)
disposed off the file and take the decision, if the subject
matter falls within his delegated powers. |
| 3. |
3. If the subject matter does
not fall within his delegated power, the files are being
submitted to the Managing Director for decision. |
| 4. |
4. In case of policy matters
and the matters requires the approval of the Board, the
same are being submitted to the Board of Directors in
the Agenda form for the consideration in the Board Meeting
with the approval of the MD. |
9.2 The procedure is being followed as per the rules and
regulations of the corporation in-force from time to time.
The different level through which the decision process moves
is already mentioned at point no. 9.1.
9.3 The communication means are by letters, fax, e-mail, telephone
and other possible mode of communication.
9.4 Opinion of SM (P&A), GM and Managing Director obtained
for process of decision making. The other officers of the
P&A Deptt. are also involved in the process of decision
making.
9.5 The final decision making rests with the Managing Director
who has the delegated authority by the Board of NMDFC.
9.6 N.A.
E. CORPORATE SECRETARIAT
9.1 & 9.2 Decision making process and Channels of Supervision
The decision making process in respect of affairs of the Company
may be categorized in the following two broad groups :-
a) Decision by the Board of Directors
b) Decisions taken in the day to day management of the affairs
of the Company.
In respect of (a) above, the process of decision making are
as under,
| 1. |
Relevant facts, issues concerning
the matter to be referred to the Board of Directors for
the decision are prepared, approved in the form of agenda
for the Board Meeting. |
| 2. |
The agenda is circulated among
the Board members (read Directors) of the company. |
| 3. |
Board considers the matter
and after discussions decision on the issue/matter is
taken. |
| 4. |
The decision of the Board
of Directors in respect of the matter is given the formal
form of records by way of recording the same in the minutes
of the Board Meeting. The minutes of Board Meeting is
signed by the Chairman of the meeting ( Law allows the
same to be signed by the Chairman of the succeeding Board
Meeting also) and then the same are circulated amongst
the Directors. |
| 5. |
Circulation of minutes as
aforesaid is a matter of practice and brevity as it provides
opportunity to board members to see that the discussions
and decisions of the Board are properly recoded. |
| 6. |
The decision of Board of Directors
are communicated to concerned officers of the Company
by the Sr. Company Secretary. |
| 7. |
A report in the form of 'Action
taken Report' is prepared and placed before the Board
on the matters on which decisions have been taken. The
said report is placed before the Board of Directors at
the subsequent Board Meeting. |
In respect of (b) above, the decisions are taken by the competent
authority. Competent authority means the authority in whom
authority is vested for taking decision on the matter. Managing
Director, NMDFC is vested with authorities for taking care
of day to day management of affairs of the Company. Also,
certain specific authorities are delegated by the Board of
Directors in favour of certain officers of the Company for
discharging their duties in the course of day to day management
of the Company's affairs. Managing Director is also empowered
to authorise officers of the Company to exercise certain authorities
in the course of discharging functions pertaining to / concerning
affairs of the Company.
The decision making process in respect of (b) above are invariably
recoded in concerned files of the Company. The movement of
files and channels of command/ instruction and the flow of
files are usually determined by the office order of the Company.
There are functional heads, who submit files for approval/information/instruction
etc. of competent authority through General Manager (Proj.)/directly
to the Managing Director of the Company.
Managing Director, NMDFC may assign any duty to any officer
of the Company as he may think fit from time to time notwithstanding
anything contained in the office order or the established
channels of command/instruction.
9.3 In the form of brouchers/pamphlets, personal audience
and website.
9.4 Supervision and accountability
Every officer / executive of the Company is supervised by
and accountable to the officer to whom he is to report. Every
functional head and officer is accountable for the job responsibilities
assigned to him by means of office order and other assignment
reposed on him. Managing Director, NMDFC is overall in-charge
of supervision of officers and executives of the Company and
accountable for the overall affairs of the Company. Actions
of Chairman and the Managing Director is subject to supervision
by the Board of Directors.
Apart from the above, the affairs of the company are subjected
to internal audit by independent agency, statutory audit and
audits by comptroller and Auditors General of India.
Organisation chart of NMDFC as per Annexure-I.
The above chart indicates the decision making process in respect
of affairs of the Company. The arrow marks indicate the flow
of files in the process. The decision making authority vests
with Managing Director and to a limited extent (as per approval
of Board of Directors) with Sr. Manager, Managing Director
may directly assign any duty to any of the officers / executives
of the the Company as he may think fit, and it shall not be
necessary for him to refer the matter through General Manager
(Proj.). Chairman is a non official director and is the Chairman
of the Board of Directors. He does not exercise executive
powers.
9.5
1. Managing Director for day to day management of the affairs
of the corporation.
2. Board of Directors in respect of our policy decisions and
also in respect of all other matters for which specific delegation
to Managing Director is not provided.
| Subject on which the decision
is to be taken |
Legal/ Secretarial
and Administrative and Projects oriented. |
| Guideline/Direction, if any |
Companies
Act Memorandum and Articles of Association, Order of Ministry
of Social Justice and Empowerment. |
| Process of Execution |
i. Putting
up the file to the Managing Director by Sr. Company Secretary.ii.
Proceeding of Board meetings on the Agenda placed before
it. |
| Designation of the Officers
involved in decision making |
Managing
Director/Board of Directors |
| Contact information of above
mentioned officers |
Sh. A.V.
Krishnan, Sr. Company Secretary |
| If not satisfied by the decision,
where and how to appeal. |
Managing
Director |
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